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MEDITRAXTM ON-SITE USER TRAINING

ON-SITE TRAINING HAS BEEN TEMPORARILY SUSPENDED
DURING THE COVID-19 PANDEMIC.
USER TRAINING IS CURRENTLY PROVIDED VIA WEBINAR.

Initial Training:

Although many users find that their experienced occupational health and employee health staff are able to begin using the software almost immediately, it can be helpful to have extended "hands-on" orientation to familiarize users with many of the advanced features of MediTrax as well as its user-configurable clinical protocols, comprehensive administrative and regulatory reporting, and (for provider-based clinics) billing/accounting capabilities.

As soon as possible after we receive your initial deposit or confirmed purchase order (generally within a week or two), a MediTrax representative will schedule a visit to your facility to install our easy-to-use software and train your entire staff. If you have existing data in a readable, non-proprietary format (such as a spreadsheet, data table or text file) we'll work with you to import those data into MediTrax. We'll even work with your Information Systems staff to load employee demographic data from a host mainframe or an in-house HR database (PeopleSoft, Lawson, Cerner, MediTech, etc.) into MediTrax.

A MediTrax license package includes at least TWO FULL DAYS of on-site training for your staff at your facility. In our formal on-site training, we review:

  • Preliminary Tasks and Importing Demographic Data with IS staff
  • Setting Up Data Tables with supervisors
  • Menus and Data Entry Screens with everyone using the software
  • Reporting with management staff and clinicians
  • Case Management with case managers, etc.

Then, if there's ever a problem, you can call us for assistance on our customer support hotline. Best of all, our on-site training comes at no additional charge -- it's all included in the price of the software!

Follow-Up Training:

Management changes, or rapid staff turnover, can sometimes create a situation in which many staff members are not thoroughly familiar with MediTrax. In such cases, additional on-site training can be provided. The cost for follow-up training is limited to reimbursement of actual travel expenses (economy-class airfare, and the lowest available hotel and auto rental fees) plus the instructor's fee. Contact MediTrax Support to discuss scheduling and cost.

For customers with a current Software Support Agreement, MediTrax underwrites 30% of the instructor's fee.



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CALENDAR
OF EVENTS
2024

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  • AAOHN
    National
    Conference
    [Virtual]
    June 5-6
  • American
    Occupational
    Health
    Conference
    Orlando FL
    May 19-22
  • AOHP
    National
    Conference
    Fort Worth TX
    Sept 4-6
  • Western
    Occupational
    Health
    Conference
    Las Vegas NV
    Aug 28-31
  • -->
  • CSAOHN
    Annual Conference
    Las Vegas NV
    Aug 28-31
  • MaAOHN/NECOEM
    Annual Conference
    Westford MA
    Dec 5-6
  • MediTrax 5
    User Group
    Meetings
    [TBA]
  •